Welcome to Landry's eLearning by MCA!
Landry's partnered with MCA to provide a 3 course package of "Let Cindy Do It" Mastering Sales Effectiveness training for individual sales skill development. Each course is delivered by hospitality legend Cindy Novotny with MCA's proven real-world sales techniques and includes a built-in completion test for measurable results, all in 45 minutes.
The high-impact training is perfect for new hires and skill improvement for current sellers to drive sales results.
Course Descriptions
| Uncovering Customer Needs The Probing Process |
In this module we introduce the Probing Process to guide you through the initial inquiry and how to effectively uncover your customer's needs. |
| Handling Objections |
In this module we introduce our L.E.A.P.® communication tool to
create dialogue with your to work through concerns and objections, to move past "no" and close more business.
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| Closing To Win |
In this module, we introduce eight different impactful approaches to effectively close business. |
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