Master Connection Associates eLearning

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Master Connection Associates produces creative effective sales, service and marketing strategies and training solutions for our clients. Our practical solutions drive revenue growth, customer loyalty and bottom line profits for industry leading organizations.

Let Cindy Novotny, MCA’s legendary hospitality leader train your sellers. MCA created ALL NEW video based eLearning training sessions to improve selling skills in the present marketplace. Learn from the best and positively impact results!

Onboarding New Team Members

New team members? Team members missed your bespoke on-property training? You can utilize the eLearning courses to bring them up to speed on the skills taught in the training. This ensures consistent delivery of important sales skills for all new hires.

Training Reinforcement

You can utilize the eLearning courses to refresh and reinforce the skills learned in bespoke on-property training. By leveraging eLearning for training reinforcement, you can ensure that the knowledge and skills acquired in training programs are continuously reinforced, leading to better retention, application, and performance.

Re-training

You can utilize the eLearning courses to re-train individuals with specific needs or refreshing skills for those returning to the workforce. employees can access eLearning content whenever they need a quick refresher or encounter a specific challenge

MEET MASTER CONNECTION ASSOCIATES

Master Connection Associates, MCA, is an international training and development company dedicated to helping organizations improve bottom-line results.

Combining experience and commitment, MCA has developed training that increase sales, improve employee productivity, motivate leaders, instill confidence, and ignite the fire in your entire organization.

After participating in MCA training, your employees and leaders will be able to integrate their knowledge immediately, bringing you greater success.

MCA has become a worldwide leader in helping companies improve in sales, leadership, and customer service.

Visit masterconnection.com

Onboarding New Team Members

Training Reinforcement

Re-training

MEET MASTER CONNECTION ASSOCIATES

Available courses

01 Prospecting With Purpose: Where To Begin

02 Prospecting With Purpose: Research Phase

03 Prospecting With Purpose: Outreach Phase

04 Prospecting With Purpose: Using the Internet & Social Media

05 Uncovering Customer Needs: The Probing Process

06 Understanding Behavioral Styles

07 Creating Customized Solutions: FAB Statements

08 Creating Customized Solutions: The Presentation Process

09 Closing To Win

10 Handling Objections

11 Creating Wow Site Visits

12 Proactive Customer Follow Up Turnover To Operations

13 Rebooking Cross Selling